We provide a bulky household waste-collection service for many common household items. We collect a maximum of 9 items per collection.
Collection of these items should be requested using the online forms on this page. Please read the guidance below before making your request.
Always use a registered waste carrier, like us, to provide a skip and/or collect your waste. Check the Environment Agency waste carrier register.
Giving away or donating your unwanted items
Before you ask us to collect an unwanted large or bulky item, please check if you can pass it on to someone else who can use it. This will also save you money.
All items that we collect with our standard bulky item collection service are disposed of as waste.
For example, you could:
- contact local charities like Emmaus, Cambridge Re-Use or British Heart Foundation which collect large suitable items for re-use
- sell or give it away using Gumtree, Freecycle, Freegle, eBay or Facebook marketplace
- take it to Milton recycling centre or Thriplow recycling centre if you can transport it
- check whether it can be taken away by the company delivering a replacement product (for example mattress or white goods)
- If it's not a big bulky item but a quantity of smaller household items like clothing, toys, kitchenware or small electrical items that are in good condition, you can donate these to many charity shops or arrange a free collection from Anglo Doorstep Collections
Check our recycling and rubbish A to Z for advice about specific items.
Item and collection costs
Standard bulky item collection
Up to 3 items can be booked for the minimum charge of £38 additional items are then £6.20 each. As shown below:
- 1 item is £38
- 2 items are £38
- 3 items are £38
- Some larger goods may count as multiple items (For example a 3-seater sofa counts as 3 items and therefore £38)
- Item numbers 4 to 9 are then £6.20 per item
Hazardous electrical collection
£31 per item due to the separate collection and processing required of large electrical goods.
There is a collection cost, which varies depending on the number of units being collected.
What we do collect
Our webform provides a list of the most common household items that we will collect. We collect a maximum of 9 items per booking (including up to 3 additional 80-litre bags of garden or general waste)
Standard bulky items service
All furniture typically found within the home:
- furniture with glass should have glass panels reinforced and secured with tape, so it does not shatter
- soft furnishing should be covered if rain is forecast
- bulky items from the garden and garage (for example, garden furniture or outdoor equipment)
- furnishing such as carpets (1 room worth)
- other miscellaneous items and household equipment (for example, ironing boards)
- bags of excess general rubbish (up to a total of 3 per collection) and garden waste (up to a total of 3 per collection). These should be typical (up to 80 litre) bin bags, not large hippo style bags.
Please note that all items collected on the standard bulky items service are sent to landfill.
White Goods and Hazardous electrical item service
- Computer screens
- Freezers (empty and defrosted)
- Fridges (empty)
- Microwave
- Televisions
- Washing machines
- Tumble dryers
- Cookers and hobs
- Dishwasher
Electrical items collected on the White Goods and Hazardous electrical item service are collected separately from other bulky waste and are sent for recycling.
What we don't collect
There are some items that we don't collect as part of our bulky waste collection service, these may be able to be taken to your local household recycling centre.
Items we don't collect are:
- Cars, tyres, vehicle batteries
- Pianos
- Chemicals or other hazardous waste
- Oil or items that have been contaminated with oil (for example, oil tanks)
- Industrial or American-style fridge-freezers
- Construction materials
- Pallets
- Bathroom suites
- Paint
- Mobility scooters
- Gas canisters
- Sheds
- Anything presented for collection but not listed on your request at time of booking
- Anything else not listed on the webform - if it is not there, it is because we cannot collect it
- Anything left inside the house - items should be presented outside near the kerb for collection
On your collection day
Bulky/hazardous collections are taken from the edge of your property where the property meets the public highway, so you do not have to be there for the collection.
The collection crews are not able to enter your property which is why we ask for the items to be left outside where the property meets the public highway. The items must also be unobstructed. We cannot issue refunds if the crew cannot take the items if this criteria is not met.
If the crew are not able to find your item(s) based on the criteria above, it will be marked as 'not found' and you will have to re-book and pay again if you want the item(s) to be re-collected.
Check the weather forecast, and cover anything that might be affected by bad weather.
Please reinforce glass panels and secure them with tape so they do not shatter.
Collections will take place between 6am and 3.30pm, so make sure your items are ready for collection by 6am.
We will not remove any items that you do not include in your request – do not leave any extra items for collection.
